Terms of Service
What you need to know (At a glance)
- Using fellowapothecary.com means you accept these terms.
- Orders may be declined or canceled for suspected fraud, stock limits, or pricing errors.
- Prices are in USD; taxes are shown at checkout where applicable. We accept PayPal, credit/debit cards, Stripe, and Airwallex.
- Shipping: handling time is 1-1 business days; standard transit is 2-5 business days; standard shipping fee is $6.99 per order.
- Returns: 30 days from delivery. Refunds are processed 5-7 business days after we receive and inspect items, and may take 5-10 business days to appear on your statement. No restocking fee.
- Use our site responsibly: no scraping, abuse, or misuse of brand assets.
- Our content is protected by intellectual property rights.
- Our liability is limited as described below. We are here to help if you have questions.
1. Acceptance of these Terms
Plain-English summary
By visiting or purchasing from fellowapothecary.com, you agree to follow these Terms of Service. If you do not agree, please refrain from using the site. We are here to help you understand any part of these terms.
2. Your Account and Information
Plain-English summary
You are responsible for keeping your account details accurate and secure. If you suspect unauthorized access, please let us know right away.
Where account creation is available, you agree to provide current, complete, and accurate information and to maintain the confidentiality of your login credentials. You are responsible for all activities under your account.
3. Order Acceptance; Right to Refuse or Cancel
Plain-English summary
Orders are offers to purchase. We may need to decline or cancel for valid reasons like fraud risk, inventory limits, or pricing/description mistakes. We will communicate if an issue arises—we are here to help.
All orders placed through the site are subject to our acceptance. We may cancel or limit quantities for orders that appear to be placed by resellers, dealers, or distributors, or where we detect or suspect fraud, inventory shortages, system errors, or pricing/typographical errors. If your order is canceled after your payment method has been charged, we will issue a refund for the amount charged.
4. Pricing, Currency, and Payment
Plain-English summary
Prices are listed in USD. Taxes are shown at checkout where applicable. You authorize us to charge your selected payment method when you place an order.
All prices are in USD and are subject to change without notice. Taxes are shown at checkout where applicable. By submitting an order, you authorize us to charge your selected method of payment. Accepted payment methods: PayPal, credit/debit cards, Stripe, Airwallex.
5. Shipping and Delivery
Plain-English summary
We prepare orders within our standard handling time and ship using the transit timelines below. Delivery estimates are guidelines. We are here to help if your order is delayed.
Standard handling time: 1-1 business days. Standard transit time: 2-5 business days. Standard shipping fee: $6.99 per order. Delivery timelines are estimates and may vary due to carrier factors or events beyond our control. For full details, please refer to our shipping policy topics.
6. Returns and Refunds
Plain-English summary
You can request a return within the stated window. Refunds are initiated after inspection and may take time to appear depending on your bank. We’re here to help make this smooth.
Return window: 30 days from delivery. Refund processing time: 5-7 business days after the item is received and inspected. Time for refund to appear on your statement: 5-10 business days (subject to your bank or payment provider). No restocking fee. Original shipping is refunded only when we are at fault (e.g., defective or mis-shipped items). For how-to steps, see our returns and refunds policy topics.
7. Acceptable Use
Plain-English summary
Use our site respectfully and lawfully. Do not disrupt the experience for others or misuse our brand assets—we are here to support positive, creative expression.
You agree not to misuse the site, including by: scraping or harvesting data; attempting to gain unauthorized access to systems; uploading malicious code; interfering with security or operations; using automated means to access or monitor the site without permission; infringing third-party rights; or reselling, reproducing, or misrepresenting our brand assets, imagery, product designs, or content.
8. Intellectual Property
Plain-English summary
Our brand name, designs, images, text, and other materials are protected. Please do not use them without permission.
All content on the site, including text, graphics, logos, images, product photographs, videos, and software, is owned by or licensed to Fellowapothecary and is protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content without our prior written consent.
9. Limitation of Liability; Disclaimer of Warranties
Plain-English summary
We stand behind our work, but some things are outside our control. To the fullest extent allowed by law, our liability to you is limited.
The site and its content are provided on an “as is” and “as available” basis, to the fullest extent permitted by law. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the maximum extent permitted by law, in no event will Fellowapothecary or its suppliers be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, even if advised of the possibility. Our total liability for any claim arising out of or relating to your purchase or use of the site will not exceed the amount you paid to Fellowapothecary for the product giving rise to the claim.
10. Force Majeure
Plain-English summary
Events outside our control—like natural disasters, major outages, or carrier disruptions—may affect our ability to perform. We will communicate and do our best to help.
We are not liable for delays or failures to perform due to events beyond our reasonable control, including acts of God, natural disasters, epidemics, wars, labor disputes, governmental actions, power or internet outages, and carrier delays.
11. Governing Law
Plain-English summary
These terms are governed by the laws of the country in which the brand operates.
These Terms are governed by the laws of the country in which the brand operates, without regard to conflict-of-law principles.
12. Changes to These Terms
Plain-English summary
We may update these terms from time to time. Continuing to use the site means you accept the updated terms. We are here to help with any questions.
We may modify these Terms at any time. Changes are effective when posted on the site. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.
13. Contact Us
Plain-English summary
If you need clarity, reach out—we are here to help.
Email: [email protected]
Address: Ấp Hòa Thanh, Long Điền, Đông Hải, Bạc Liêu