Shipping Policy
1. Shipping Regions
Fellow Apothecary currently offers worldwide shipping. We primarily serve customers in North America, Europe, and Asia. All orders are dispatched from our fulfillment centers located strategically to ensure the fastest delivery possible.
2. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. Below are our standard shipping estimates:
| Shipping Method | Estimated Delivery Time | Price |
|---|---|---|
| Standard Shipping | 7 - 12 Business Days | $4.95 (Free for orders over $100) |
| Express Shipping | 3 - 5 Business Days | $12.99 |
4. How Do I Check My Order Status?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
5. Shipping Partners
We work with major logistics companies including USPS, UPS, FedEx, and DHL to ensure your package arrives safely and on time.
6. Taxes & Customs
Fellow Apothecary is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Contact Information
- Official Name: Fellow Apothecary
- Address: Ấp Hòa Thanh, Long Điền, Đông Hải, Bạc Liêu
- Email: [email protected]
- Support Time: Mon - Fri, 8:00 AM - 5:00 PM EST